Shipping And Exchange Policy
Shipping And Exchange Policy:
Shipping Information:
We're here to make sure you get your order as smoothly as possible! Shipping costs are covered by you, our valued customer, unless there's a mistake on our end or the product arrives damaged.
Your order will typically arrive within 3 to 5 business days, depending on your location. We'll do our best to get it to you as quickly as possible!
Exchange Information:
If your order arrives damaged or there's been a mistake, please let us know within 3 days of receiving your items. Just send us an email at info@kadelb.com with the details, and we'll take it from there.
Once you’ve contacted us, we’ll assess the situation to ensure everything is in order. We may ask for some proof, like photos, invoices, or the item itself, to help us evaluate the issue.
We want you to love your purchase, but if something's not right, we're here to help.
Please Note: Exchanges apply only to damaged or wrong items. We ask that the items in question are sent unopened and unused.
We're here to assist with any questions or concerns! Feel free to reach out to us at info@kadelb.com or through our contact page.